Frequently Asked Questions

Answers to the most common questions about ONCOassist: what it includes, who can use it, how it’s funded and how to get help. Can’t find what you need? Email us at feedback@oncoassist.com and we’ll get back to you.

About ONCOassist

What is ONCOassist?

ONCOassist is a free point-of-care app for oncology and haematology healthcare professionals. It brings together the tools clinicians use every day in one place: AJCC TNM staging, CTCAE adverse event grading, 36 oncology formulas and assessment tools, 27 prognostic scores, 9 adjuvant tools, metastatic disease tools, oncology drug information, a drug interaction checker, NCCN chemotherapy order templates, immunotherapy toxicity guidance, clinical trials search and ONCO-IQ, a weekly oncology quiz. It is available on iOS, Android and the web app.

Who is ONCOassist for?

ONCOassist is designed for healthcare professionals working in oncology and haematology, including medical oncologists, radiation oncologists, haematologists, surgical oncologists, oncology nurses, oncology pharmacists and doctors in training. It is not intended for patients or the general public, and it is not intended for use by children.

Who makes ONCOassist?

ONCOassist is developed by Portable Medical Technology Ltd, an Irish company founded in 2012 and based in Killarney, Co. Kerry. It was started by Eoin O’Carroll and Kevin Bambury together with Dr. Richard Bambury, a consultant medical oncologist at Cork University Hospital, who is our Chief Medical Officer. Our engineering team is based in Ireland and India.

How many people use ONCOassist?

More than 100,000 oncology healthcare professionals have signed up to ONCOassist, and it is used in around 180 countries.

Which countries is ONCOassist available in?

ONCOassist is available worldwide on the App Store, Google Play and the web, and is used in around 180 countries. Some content varies by region.

What languages is ONCOassist available in?

ONCOassist is available in English.

Cost, accounts and access

Is ONCOassist free?

Yes. ONCOassist is completely free for healthcare professionals, with no subscription, in-app purchases or paid tier.

Why is ONCOassist free? How is it funded?

ONCOassist is free to clinicians because it is funded by the healthcare industry. We work with pharmaceutical companies, and with organisations running clinical trials, to make relevant information available to oncology professionals inside the app. This includes reimbursement and access information, drug management guidance, educational content, and awareness of recruiting clinical trials. Sponsored content is always clearly identified as sponsored. These services are only available in some countries, so you may not see them where you are. Read more about how ONCOassist is funded.

Who can sign up?

ONCOassist is for healthcare professionals. When you sign up, we ask for your name, email address, profession and specialty, and your national medical identification number in some countries.

How do I sign up?

Download ONCOassist from the App Store or Google Play, or open the web app, then follow the sign-up steps.

Can I use the same account on my phone and computer?

Yes. Sign in with the same email and password on iOS, Android and the web app.

I’ve forgotten my password. What do I do?

Tap “Forgot password” on the sign-in screen and follow the reset link we email you. If the email doesn’t arrive within a few minutes, check your spam folder, then contact us at feedback@oncoassist.com.

Does ONCOassist work offline?

Yes. On iOS and Android the core tools, including CTCAE grading, work without an internet connection, which is useful on wards with poor signal. Content that changes frequently, such as news, videos, clinical trials and ONCO-IQ, needs a connection.

How do I delete my account?

In the app, go to Settings › General & Notifications › Delete Account, choose a reason, enter your email and tap Confirm Delete. You can also request deletion on our account deletion page. Deletion is permanent.

Help and support

I’m not sure how to use one of the tools. Where can I find help?

Tap the “i” at the top right of any tool to see how it works, its inputs and its references. Full instructions are in our Instructions for Use. You can also email us at feedback@oncoassist.com.

Where can I find out how each tool is validated?

Tap the “i” at the top right of the tool for its references, and see the tool’s Instructions for Use.

How quickly will I get a reply?

We aim to reply to all emails within 24 hours.

I’m having a technical issue. Who can I contact?

How can I advertise or run a campaign on ONCOassist?

Pharmaceutical companies, agencies and Clinical Research Organizations can reach oncology healthcare professionals through ONCOassist. See Advertise With Us or download our media kit.